Supplier Quality Engineer

Productos de Agua - A. O. Smith

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

The purpose of this position is to ensure compliance of purchased parts and materials to established engineering and manufacturing specifications.  Monitors supplier performance, resolves quality issues and/or recommend improvements.


– Lead and address all supplier related quality issues.
– Assures appropriate containment actions are taken at AO Smith and at the supplier location.
– Manage supplier corrective action, ensuring through root cause analysis and effectiveness of corrective action plan.
– Lead the PPAP process of new, modified components and supplier process changes.
– Monitors and ensures disposition to rejected parts (MRB).
– Performs on-site supplier audits (system, process, product) as required. – Document results, follow up non-conformities’ corrective action plans, and recommend improvements.
– Works with Design Engineering when needed to clarify part requirements and critical or significant characteristics.
– Supports supplier selection and new supplier onboarding processes.
– Ensures Quality Management System ISO-9001:2015 compliance for areas/processes under responsibility.


– Bachelor’s Engineering Degree.
– Bilingual Spanish/English – ability to effectively communicate verbally and in writing.
– Quality Core Tools knowledge and experience (PCP, PFMEA, PPAP, MSA, SPC, 8D’s, applied statistics).
– Drawing interpretation including GD&T.
– Quality Auditing experience.
– Problem solving and continuous improvement experience.
– Minimum of 3 years of experience in supplier quality function.
– Microsoft Office and Minitab skills.
– Communication and Interpersonal skills.
– Negotiation skills.
– ASQ certifications such as CQE, CQA, SSGB or SSBB a plus.

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